• What is an internal ticketing system? TLDR — It’s software that manages IT support requests from employees within a company, creating digital records of issues, automatically notifying IT professionals, and tracking cases until resolution to formalize…

As a student, I learned the need for many different types of software; as a developer, I learned how to take that even further with Software Toolchains. I have years of experience working with multiple…

I rarely use on-premise versions of anything these days. Unless you’re part of a large organization with complex compliance requirements, it’s likely that most of the software and tools you use these days are cloud-based,…

If you’ve ever shopped online, you’ve benefited from integration automation. Let’s say I’m running an online shop for model trains and planes. If a customer orders a kit on Shopify, integration automation creates an order…